We bought Adobe Creative Suite 3.3 Style Quality in March, before CS4 was launched, since our sales person, Kevin Lewis, guaranteed us that because the launch of CS4 was therefore quickly, we'd be supplied a totally free update. We particularly asked about whether we ought to watch for the launch, but he informed us that upgrading free of charge could be not a problem. While CS4 was launched and we named to obtain the update, he informed us to get hold of Adobe, however they stated we weren't entitled to the upgrade because Softman Items wasn't a certified Adobe merchant. We named Kevin Lewis and he stated he didn't understand what a certified merchant was. Obviously, had we recognized that Softman Items was producing this type of fake guarantee concerning the update, we'd have waited three months and purchased CS4, however now don't have any option. Don't purchase out of this owner!
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