Usacomplaints.com » Shops, Products, Services » Complaint / Review: Larissa Desvignes - Rent a Center Lies and Mistreats their Customers. #408996

Complaint / Review
Larissa Desvignes
Rent a Center Lies and Mistreats their Customers

Up to October I'd been a person with Lease a Middle in Clinton, IA because the year 2001. I've purchased a lot of things out of this shop but I'm never likely to be considered a client of any Lease a Middle Shop again. I'll never suggest Lease a Middle to your Buddy, member of the family or my worst foe! I'll yell at the very top of my lungs for everybody to listen to that Lease a Middle isn't a Business to complete any company with. After I am completed with this notice I'm likely to create a lot more and intend to maintain this up to anything is performed concerning the providers and customer service and also the lies we as clients are informed.

But like I stated I've purchased a lot of things through the years from Book A Middle two or three room sets – paid right, machine and dryer collection-reduced can't count just how many family room sets and dining area models. Today I’m not likely to let you know that my funds was promptly since all of US realize that things occur but I usually settled my material on and often method prior to the period was up prior to the developed finished after which I had been purchasing another thing from Lease a Middle. However the large issues began this past year first over a room collection that my child had needed truly poor each week for a few months they explained oh its coming its arriving the other evening I went in plus they stated “OH we are providing Monday” And So I settled onto it. YOU KNOW WHAT Friday comes plus they inform me they don't possess a complete mattress! Arrive at discover they was receiving me a mattress out-of a storage device and never all of the components was there. Well I pressed it down as oh well crap happens. Subsequently in January I discover this family room collection that I simply need to have for my birthday and that I begin obtaining the same sport oh it'll maintain and it'll be below. Today I get into the shop on Thursday, give you my birthday is Friday which is what I'd like but no body appears to understand what I'm referring to WHAT COUCH! I’m so angry, I come home so mad and that I can't think about how to proceed but since I have enjoy the web I get online and that I visit Hire A Facilities site and that I create my criticism. 24 hours later the GM of the Shop below calls me and that I inform him what's happening. He recognize he recalls me over a problem having a Silver Screen Television that after we first got it used to do not need a owner’s guide or even the right distant for this and have been requesting one for quite a while. And he'd shipped that distant in my experience exactly the same trip to my house. He also appreciated the issue’s I'd informed him about using the room collection, various other items that I'd been disappointed about using the people in the Clinton Shop. But using the couch he assured me I'd have my couch on Friday and that I did. I'd the couch not really 2 weeks and it'd ready appeared as if it was 24 months old simply from regular resting about it. NO SLEEPING OR EATING PERMIT with this couch however the support was ready wearing down. I'd dropped and broken my foot 3 times after my birthday therefore getting away from my home was a genuine work in its home but I created my spouse take-me as much as Hire a Middle since I had been so upset within the couch. I spoke to Brandon who had been the supervisor at that time as well as who the GM informed me to keep in touch with since he's who'd manage my requirements of course if not he could easily get your hands on the GM for me personally. We didn't get issues looked after that evening I really quit the shop fairly angry but okay I still have this couch and my silver screen Television from their website. Ultimately they got in a couch I truly preferred plus they changed my sectional couch with it.in those days I had been truly pleased till I visited the Quad Cities and discovered exactly the same COUCH COMPLETELY NEW such as the one I acquired but about $800.00 cheaper than I taken care of mine. I requested the salesman is that this been utilized due to the cost he explained no really it simply arrived of the shipping vehicle that evening. Today angry isn't the term for what I'm! But I continue about my approach I get into the Clinton Lease a Middle a couple of days later and got informed “no this couch may be the same cost as was your sectional” therefore it’s not worth the battle or power no further. At this time I choose that I've some big-money arriving next couple of months so when I understand this cash I'm spending my family room furniture off and my Silver Screen Television and that I do! I believe easily remember correct I offered about $1,789.00 that evening and that I was so pleased I had been completed with it. EXCEPT today after I spend my material off I’m being advised that, this insurance for safety strategy that I had been informed after I first got it might protect my home purchased by them to get a year after benefit might NO FURTHER BE COATED until I held spending the Insurance. I had been angry and believed to him because he was a brand new supervisor plus one I'd never noticed before this was Bull which was not what I had been informed after I purchased the things or even the insurance in it. Or was it what Brandon had explained not really PER MONTH BEFORE particularly on my Silver Screen TV. Since my silver screen Television have been within the store 2 times within the period I had been spending onto it and that I had pressured to Brandon that I liked my Television but that I had been unsure it had been well worth all of the cash I had been investing for this to get experienced the store ready twice. Brandon explained and reassured me that with my insurance my Television could be coated to get a year after I settled it out as well as for that issue SO LONG AS HE WAS WORKING FOR RENT A MIDDLE! Subsequently not really fourteen days or perhaps a month later Brandon was eliminated, transferred to a different shop. But anyways I settled per month of insurance and requested the supervisor to please have his chef CALL ME since I'd a subject to go over with him. I never got that telephone call and virtually forgot about this so far. Yesterday my silver screen Television that I settled about $6,000.00 for or even more has become no longer working right AGAIN. Today given it's not been a complete 4 weeks since I have reduced of course if I'd of stored monitoring of the changing times it experienced the shop probably it's not really been six months because the last period it had been within the store! And so I contact Rent A Middle and that I get Kevin and that I inform him that I truly have to talk to the GM. He says” Larissa this you” and that I said” yes it's and I’m really Upset”. I tell him by what Brandon had explained and them him making the shop right following this and today I've a $6,000.00 Television that's not really been reduced 4 weeks isn't working right. He informs me “Larissa it'll be okay, you are available in and spend about the Insurance and we shall get your Television set for you”. And so I are available in thinking about spending money on my insurance, and because Kevin had explained anything would be correct with my silver screen Television, my spouse and that I had determined we desired to purchase a 27-inch TELEVISION from their website likewise. Kevin isn't there, the brand new man is and he informs me I can't obtain the Insurance because I'm not purchasing something from their website. Our child and that I abandon the shop I’m smashed, now I’m resting in my own truck crying what am I likely to do today. I am talking about I had been so pleased when Kevin explained that anything would be okay which it'd be set. Today I’m slapped within the experience $6,000.00 down the strain and nothing to exhibit for this! Heck I settled it down prior to the two-year contact was actually on it plus they got my cash what do they care when they actually have my company again-right! Well I'm creating this hoping that somebody might help me but I'm also likely to do more study about the issue and seek advice from the Greater Business Institution and other people that will help me.


Offender: Larissa Desvignes

Country: USA   State: Iowa   City: Clinton

Category: Shops, Products, Services

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