Usacomplaints.com » Miscellaneous » Complaint / Review: Rent A Center - Violation FDCP, fraudulent actions. #345724

Complaint / Review
Rent A Center
Violation FDCP, fraudulent actions

I've been a continuing client since 1999, when I've bought something I've usually requested to get a "new" item. Our 1st purchase was unavailable and so I was handed a "short-term" leather couch & love-seat before new one came. Meanwhile I created regular payments. After 2 weeksapproximately, the brand new items never came so I delivered the used products.in the place of getting a reimbursement, I had been informed the cash paid could be put on my next purchase. It was trough the Vital, CA shop.in 2004 I visited the Whittier, CA shop to purchase a couch & love-seat, I described of the impending credit. They quickly named the shop confirmed the credit however for some unknown reason-they could not move the credit & affect the purchase (roughly $268.00). I obtain the products anyway, just how long might it consider anyway? Then I continue to purchase additional products. After I bought a large screen Television in 2003 it started to obtain a cold image for around fifteen minutes then your image might clean up. I requested Rent A Middle to possess it maintained (September. 2007) & they decided. Meanwhile they decided to "mortgage" me a Television while my Television was operating. This continued for weeks.in Nov. 2007 I am being informed that I've to pay for about the Television, it'll charge me about $800.00 (it is a applied Television), the technologyis cannot appear to repair my Television, the component has become outdated??? And so I accept make funds within the wishis that my Television is likely to be fixed or delivered. After I told them I'd deliver it for repairs, they declined, I have to allow them make every attempt to correct it. Comparable period I'd bought a camera also it might start the contact occasionally then when I got it in, they offered me a "loaner", additionally they could not do the repair so theybtold me to maintain the loaner. Since 1999 I've bought a family room collection, it, dvd-player, camera, fridge, couch, an amusement heart, each one of these products possess a "zero" stability. The things I presently owe would be the "loaner" Television which today I am told I should spend the entire cost, if this is the situation provide a brand new Television, a machine & dryer along with a notebook. I've usually compensated the regular cost, it has been a tough year, I Have needed to transfer because of the leases starting foreclosure, job ending down & dropping a component-time work.

I've attempted to create partial funds, however theyare declined. After I develop the regular quantity I've been requested to pay for 1-2 times additional till I are available in the next Saturday. Prior to the week is up my cellphone is blown-out using their calls 3-5 times each day, not mention them knocking on my door athome, departing as much as 3 skipped you today sees about the doorway, entrance & mail. They remain in the entrance for approximately 10 minutes shouting out my name.

The month of July was the toughest, they repeatedly drive-by, I created an agreement using the supervisor in the future up with resources, I told him I had been performing delayed and likely to a healthcare facility. I got a rest for lunch, arrived home to alter & consume. A couple of minutes after I came Carlos was at my door requiring that I submit the things. I told him no, since I'd a n/Jonathan the supervisor. He named the shop, Jonathan got the phone call and explained that it had been within their greatest of curiosity to get the things, they'd return them after I might pay the funds. Carlos stays outside my home within the vehicle for around fifteen minutes before departing and left about the wrong aspect of the road. I declined, how may I think this once they still owe me cash from 1999? Plus they still have my Television in service. Well we finished the phone call comprehending that I had been likely to to pay for. Subsequently Carlos and Sonia start calling my career, 2-3 times each day, I speak t/Carlos and inform him to stop calling me at the office, calls are watched and randomly documented. He does not care, he is likely to keep contacting me til I get tired and spend. I finish the phone call. Wednesday comes and Carlos is actually at my work and also the 1st factor out-of his mouth is "provide me the notebook"! Well I actually donot contain it at the office and inform him this. He's unhappy, he'll proceed to contact me daily till I submit the things. Today I Have composed my brain to get hold of the lease a middle corporate workplace. On Sunday Sonia devices to my home, I informed her I had been really upset with this particular entire scenario, I had been likely to document a criticism. Once it was resolved, I'd manage the problem. Till then I had beennot likely to create any funds.

On Monday morning Carlos calls me again at the office. I advised that I've repeatedly requested him to not contact me and he simply ignores this. He mentioned he noticed I was fling a that will I please rush up, since until corporate informed him to prevent he was not likely to. That in the place of processing a why-didn't I simply contact the organization workplace, it'd be quicker.

I did so record a with Lease A Middle by certified email, I've my return delivery.

I also shipped a duplicate of the criticism towards the Better Business Office, but since it was a duplicate they've shut the problem. After I attempted to document a complaint they aimed me to many websites that might manage the criticism.

The way by which they gather funds is unjust, breach of the privacy work when they arrived at your house shouting and work declaring they are there to gather cash or products in the wild region where your neighbors and co workeris can hear the discussions. Theyare in breach of the Fair Debt Collection Practices Work if you have particularly requested a worker who's gathering a debt to prevent calling you at the office as this could place your work at risk and they WOn't recognize the demand, like a matteroffact theyare in breach of my civil rights.

Rent A Middle hasn't approached since getting the licensed notice or when I create this criticism.

Thanks beforehand.


Offender: Rent A Center

Country: USA   State: California   City: Whittier

Category: Miscellaneous

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