Our company had a similar experience to what others have stated on usacomplaints.com. They wasted our time, money and energy for over 1 year. I had to direct and manage every effort. My emails to them are 100 to their 1 they rarely replied or called back. We got our ad, which we've heard is unusual — some people never got their commercial produced. Our commercial was never aired. We waited and waited; they stalled and stalled. We tried to fire them and get our money back 3 times — but they always held out the retail carrot, leading us to believe that retail contracts were imminent. No retail contracts ever happened. We didn't get our money back. It was a very traumatic experience for our company. If they had done what they said in the contract, we all would have been very successful by now a real shame. I have talked with 7 other companies and unfortunately our stories are similar.
Warning: When looking for a Media company to help your company grow, never trust what they say, nor believe in the marketing literature or web site, UNTIL you have talked to at least three RECENT clients with finished/completed work and SEEN the work that has been prepared. Then think about signing a contract. Never pay them all at once, no matter what they say they need. Pay them in installments as work is finished. Surely there are some very professional Media Companies out there. We're sorry one of them didn't call us. Do your homework!
Jim
Las Vegas, Nevada
U.S.A.
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