I have been trying for a month to get a response from this company. I sent in $5000.00 worth of gold to be refined. I cannot get a response from anyone representing The Klein Exchange. I call several times day and in the evenings to all numbers that I have, including cell phones to Robert Waldenberger and his son.
The voicemail is constantly full so you cannot leave a message. The email address is non-deliverable, the fax line will not answer. The address in Chino Hills is nothing but a mail pick-up drop. The address at 3233 Grand Ave. Is bogus. The man is outsourcing his pickups to another legitimate gold refiner. Any info regarding this individual is appreciated.
Michael
Longmont, Co., Colorado
U.S.A.
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