I purchased a charm bracklet from this store. One of the charms fell off and I was charged $20.00 to replace one charm. The same week another charm came off and I was charged $30.00 to re-inforce all the other charms. When I received my bracelet back one of the charms was broke. They wanted additional funds to repair the broke charm which they had broken when using heat to weld in the reforcement.
It would have taken a few minutes to apologize and fix this charm, instead he was rude and nasty about the situation, telling me to go somewhere else. I asked about the $50.00 I paid for the original problem that I still had.
Many consumers are ripped off my this Mr. Hyde/Mr. Jeckel businessman and he needs to be stopped.
This is the second repair problem that I have had with this business.
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