My service was disconnected on the 13th of Jan 09, but my statement said I had until the 25th of Jan 09 to take care of the payment. The error was not my fault. I called the same day I received the notice and was told that a supervisor would call me. I made 2 separate calls, was never called back, and my service was cancelled. I was lied to in 2 separate conversations with their representatives.
I was given credit because of mistakes on my billing statement. Then I received a past due bill, which was incorrect.
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