The OfficeMax Assurance program borders on being completely worthless. The sales staff will tell you repeatedly that EVERYTHING is covered, but when you go to make a claim, only specific parts of the product are covered for very specific defects.
The warranty coverage also does not overlap with the manufacturer's warranty, which means your "three year" Assurance program is really only 1 year in length if your product has 2 years of OEM coverage.
Fortunately, we're only out a few dollars on this ripoff, but I hope OfficeMax invests it wisely, because they aren't getting anymore of our business.
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