I ordered the Director Selection which should of been shipped 12/8 I have yet to receive this dvd but believe me they took the money out of my bank account on that date. I did find a contact number 1-800-262 after following several voice prompts to finally talk to real person only to be hung up on by Daniel. I called back and spoke to someone else who informed me that they can NOT issue a credit until 4 weeks have passed. I asked to speak to a supervisor and was hung up on again. I would recommend going to your local Walmart over joining this club which has horrible customer service.
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