Globalinx was supposed to port my number from Vonage to Globalinx. They sent me the phone adapter, which I had to pay for, and never ported my number. I never took the phone adapter out of the box, and continue to use Vonage while I waited for them to port my number.
They never ported my number, but charged me $35 a month for a service that I never used. Every month I would receive an email invoice saying that my balance was $0.00, so I thought they weren't charging me until they ported over my service. When I checked my bank account I realized they were charging me. I called to request credit for the months that they charged me for, but I didn't utilize their service, and they refused to give me credit. I asked them to cancel the service and they charged me an early cancellation fee of $99.
I filed a report with the Better Business Bureau to no avail. I am left paying for a service that I did not receive. I never placed one call or received one call on their network. This company is a ripoff. Do not utilized any services from Globalinx or 5linx. I never had a problem with Vonage.
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