Usacomplaints.com » Shops, Products, Services » Complaint / Review: Lakeside Collection - Awful company. #390344

Complaint / Review
Lakeside Collection
Awful company

Never again am I going to buy something without studying the organization first. For many peculiar reason, I sensed that after decades of getting magazines out of this well-known organization, I'd be good using the services of them. Child was I wrong! I actually do lots of onlineshopping, and Lakeside Selections may be the total toughest online shopping experience that I've previously experienced.

Many weeks ago, I requested nearly $400 value of products.By a week ago, I'dnot noticed something from their store and was worried since nothing was outlined in my own purchase history. Since I have could not cope with via telephone, I published numerous emails simply to be responded using the same automatic universal mail every time. I kept attempting the telephone path but like several, or even all, I really couldnot cope with.

Their site states: The Lakeside Collection® is producing every attempt to provide backordered products the moment possible. We're getting fresh product within our factory everyday and therefore are operating extended-hours to be able to be practical. Exactly what a couple of bull. A retail company that'snot available during the night or about the breaks - particularly throughout the holidays? And they are NOT reachable when they're available. Hmmmm.

Anyway, at the conclusion of a week ago, half of my purchase ultimately published having a few backordered products. Another products were outlined as 'running'... But what happened towards the partner of my purchase? Given that they won't launch something before total purchase is total, I ended the backordered products. Nowadays after I recorded into my consideration, all my purchase was there, however the backordered items which I ended stayed as backordered, and also the items which were included had all been ended since they're no further in-stock! Well now, that is truly fascinating, these were available after I requested months before so when I rechecked all those sold-out products on the site nowadays, these were all available. Is not that FAKE MARKETING? Apart from their program characters, no body has actually experimented with contact me despite the fact that I published a number of emails for them.

I returned to calling and maintained redialing for nearly one hour. After I eventually got blessed, my first delay period was fifteen minutes and also the CS representative. Could not perform a factor and so I requested to get a boss. She moved my phone (another 15-minute delay) and also the 2nd repetition. Was that – another CS representative. Who also could not help me. She moved me to her Boss which required about 10 minutes. I described my discontent and since my products wouldn't get to period for that Vacation, I would like to stop my whole purchase. The boss explained that when the computer program provides a product to be Prepared To Ship, the machine wont let a termination. THAT IS IT? I'm caught? BS! I expected for that title and handle of the leader of the organization; she stated her title was Sally Biar having a PO BOX # - exactly what a shock! Upon further analysis, the contact data doesn't complement the Greater Business Bureauis data. Every part of this internet business is established so the customer drops - from purchase control, to delivery, to customer support... It isn't trustworthy plus they don't have any business being running a business!


Offender: Lakeside Collection

Country: USA
Site:

Category: Shops, Products, Services

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