Usacomplaints.com » Shops, Products, Services » Complaint / Review: American Express Travel Related Services, Inc - Refund. #389689

Complaint / Review
American Express Travel Related Services, Inc
Refund

*Theft of $10,000 Amex Travelers Cheques in Africa*

On July 14 I had been robbed of $10,000.00 in Amex Travelers Cheques in Africa. Throughout the extremely brief and chaotic battle my friend was hurt and also the thieves went down with my carrier and its own articles. Traumatized we selected ourselves up and returned towards the resort where I instantly created a phone towards the US to my buddy and requested him to get hold of Amex instantly to stop the cheques. It's a subject of report he did just as I'd required instantly. He supplied to Amex the sequential amounts of all of the stolen checks and extra relevant info. Please be aware that afterwards I also created connection with Amex, but because of the bad mobile community in Africa I had been unable to finish the phone call and determined it had been better to manage the problem in more exact depth upon my go back to the united states. Upon my return this started the struggle of receiving a reimbursement of my $10,000. I posted a hill of documents. The following is just a listing of the files and data supplied to Amex

1) Promises compensation types

2) Bills of Tourists cheques (all were authorized at that time of purchase

3) US legitimate passport

4) US legitimate Drivers License

5) Lender record demonstrating withdrawl from bank account to buy cheques

6) Authorized record from Government in Africa displaying business enterprise there

7) Flight tickets displaying go and from Africa

8) 2 Company referrals

9) telephone numbers to 3 mobile phones which were taken within the theft

10) Several emails and probing telephone interviews by the states department

11) assembly in my private residence with amex protection broker

12) 5-page page outlining my ending up in the Amex Protection Adviser

After I bought the American Express Travelers Cheques I did so so using the comprehending that in the event that they're dropped or taken they could be returned in my experience with twenty four hours by calling Amex instantly and supply the sequential numbers towards the stolen cheques and legitimate id. Never did I believe that I'd be placed on test and that I needed to show undeniably to be able to restore what's truly mine.

The reimbursement of my $10,000 arrived on December 08 after much work and also the Amex Protection Broker trip to my home.

*consumer alert*

The print ads and television ad guarantees in case your american express travelers cheques are lost or stolen you can buy a refund within 24-hours worldwide!

*Is there a breach of FTC regulations?

*Is this an incident of high, fake ad?

*Does cosumers possess the to understand the reality concerning the reimbursement procedure?

This will not have occurred in my experience a great law-abiding US resident who like a customer respected an item centered on their customer ad and discovered a tough training and also the reality in a period of need.


Offender: American Express Travel Related Services, Inc

Country: USA   State: Utah   City: Salt Lake City
Site:

Category: Shops, Products, Services

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