Save your self the strain, cash, and period. Our encounter was terrible and that Iam still fighting with this particular. I purchased plants for my buddy who had been having surgery through their site. I particularly required an after 2:30 pm (post-surgery) shipping for Wednesday 12/9/08 to be delivered straight to a healthcare facility. I received my transaction verification and was feeling fairly excited to surprise my ill friend. Wednesday arrived and went with no shipping. I obtained a missed ask my mobile phone but no concept. I named the # that named me back and was fulfilled with bad customer support. I subsequently requested was fulfilled having a hang up on the finish and was left feeling cheated. I called back and talked to a different individual who was to contact me in a couple of minutes. No reply. I call-back after which talked to another person who'd no info to provide me. Our buddy quit a healthcare facility the next evening with no blossoms are there on her. Following a large amount of calls to Wesley Berry Plants with no fulfillment. I requested to talk to a manager and undoubtedly that rude individual was the supervisor. I requested to talk to her supervisor and was fulfilled with a guy who acquired the phone having a poor perspective (I guess the 1st supervisor informed him of my scenario before he responded the telephone) and explained he'd contact me back and put up suddenly. *He never got my title or telephone # from me. He didn't call-back obviously. So then... I named and was informed the shipping charge could be returned in my experience. I examine my banking account and was billed for that unique purchase in addition to a second-time for that cost without the shipping charge. NEVERTHELESS NO SHIPPING! I called back and was fulfilled by another worker who ostensibly told me that I must be individual which he'd contact the courier for me personally. He gets back about the point and informs me he doesn't have info and there'snot something he is able to do for me personally since he wasn't ready to create connection with them. I had been extremely steamed. Why did they not manage this precisely on Wednesday and atleast I would like to understand the problem available? I received no observe that the blossoms were not there on her. I'd to consult her and damage the surprise. I chose to stop my purchase and was informed when somebody indicators for them I'll be billed for that delivery-so I approached my buddy, whom was today house in the clinic, to inform her that I ended my purchase and that I apologize for not having the ability to console her with get-well soon blossoms. They appear at her doorway at 7:10 pm Thursday evening having an agreement. It had been improper. I informed her to decline the shipping since I'd informed Wesley Berry Plants to stop my purchase since she didn't have them your day that it had been said to be shipped. She did and also the delivery lady offered this lady just-out of surgery an attitude and proceeded to inform her that she went around for 45 minutes searching for her home and today she would decline the shipping. Which kind of support is that this? Really? Over $120 invested, 2 nights later, WITH NO Blossoms were obtained by my ill friend. Definitely poor poor customer support. The tale continues to be heading since the costs are positioned on my banking account. I'm along the way of arguing all this and you will be processing grievances any and everywhere I will. The promise wasn't guaranteed in my experience. I'll never make use of this organization again and suggest that you simply do not possibly!!!
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