This company is a disaster area.
I overpaid and had a horrible experience. The movers got into a fight with my porter and sent him to the ER. They then THREW AWAY (not lost) my cats ashes, my bookcase, my kitchen chairs and all of my medications, vacuum cleaner and a whole lot more. When I called their customer service they made excuses for the crews behavior and tried to blame me.
They offered no apology and only offered to allow me to file a claim with the insurance I bought. This means I have to pay a 500 dollar deductible and have to pray that everything won't be disallowed. This is despite the fact that their crew threw my stuff in a dumpster.
They took no responsibility. I am so angry I set up a website to describe my experience and give an update as I go through my claims process. Avoid this company at all cost.
The website is
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