I bought a game online, it was $39.99 but when i received the game they charged $49.99. I emailed them about it, and they said their records indicate they only charged me $39.99.
I sent a copy of the email receipt that showed $39.99, and the receipt i received with my game $49.99. But they still say they only charged me $39.99. And on my credit card statement shows I was charged $49.99.
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