Usacomplaints.com » Shops, Products, Services » Complaint / Review: Fireplace Systems - Bad service. #369204

Complaint / Review
Fireplace Systems
Bad service

Florida Fireplace is unethical and does not stand behind their word. Florida Fireplace recommended a Peterson gas ring with electronic controls to convert my brick wood burning fire pit to natural gas. They stated in their written quote that "the Peterson set up is designed (and tested) for your application". The fire ring would not stay lite because the electronic controls were designed for a Peterson pre-fabricated fire pit and are not suitable for a sand filled pit such as mine (per Peterson's technician). Florida Fireplace refuses to take the controls back because they were installed and burned. They said it was my responsibility to read the technical requirements before installation. I used the professional installer recommended by Florida Fireplace.


Offender: Fireplace Systems

Country: USA   State: Florida   City: Pinellas Park
Site:

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google