I sent flowers to a sick employee on May 23 and they charged me 11.99 for a membership to LIVEWELL since June. I did not realize this recurring charge because I failed to review my statement carefully. Thankfully AMERICAN EXPRESS removed the charges from AUG, SEPT, and OCT.
After reading all the comments, it seems like I will have to fight with LIVE WELL/1-800-FLOWERS to get my money back. I did not know I would be charged 11.99 a month just for ordering flowers online from this company. I only signed up for the FREE rewards program and receipt of promotions. BEWARE!!! It's better to support your local florist without going through the drama!
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