Usacomplaints.com » Shops, Products, Services » Complaint / Review: Digital River - Incompetent service. #366070

Complaint / Review
Digital River
Incompetent service

I have been trying to purchase Endnote X2 for Mac for over a month. My first delivery arrived within 14 days of my original order.instead of Endnote it contained Studio MovieBoard. As per their directions I reported the error via their website. When I entered my credit card details Digital River informed me that I had placed an order for Norton AntiVirus! Eventually I was issued with a return authorization for Movieboard and told that Endnote had been re-sent. When the new package arrived it contained & Studio MovieBoard.


Offender: Digital River

Country: USA   State: Minnesota   City: Eden Prairie
Site:

Category: Shops, Products, Services

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