511 Tactical refuses to provide Customer Assistance!
They sent improperly tagged pants, and improperly sized belts and the Customer Service (actually the lack thereof) Department refused to answer my E-mails, or return my telephone messages as promised.
I have purchased 5.11 Tactical clothing and accessories from local merchants and the sizing was proper. Ordering the exact same items from 511TacticalDirect.com resulted in the wrong sizes.
It cost me $11.70 to return the merchandise due to 511 Tactical incompetence. Also, they state their Website states I'll be charged 15% restocking fee.
Not only will I not purchase from 511TacticalDirect.com, I will not purchase their products from any merchant.
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