After one year of being abused by alltel wireless (otherwise known in my book as *holes), i decided to write and report the crooks. Owner scotty ford of the famous ford clan of rip-offs has a long history of ripping off customers. His father before him was also a rip off.
I signed up with these creeps a year ago at a store in abilene texas which is the closest to my home area about 45 miles away. When i got home guess what? No service. When i phoned to find out what to do i was told it was a software problem and they would be sending a signal down the line to reprogram my phone. Guess what? It didn't work and i still had no service. I phoned again and was told it was a bad phone and they would send a replacement. Guess what? After 30 days no replacement phone arrived.
I phoned again and now needless to say these rip offs informed me i was outside the time allowed to cancel service. And if i wanted to purchase another phone they would charge me and additional $187.00. I packed the phone up in original package and sent it back to them. Since that time i've received numerous recorded messages about not paying! Is disputed the charges, requested they stop calling but they continue after a year to phone me at least once per day, each and every day including weekends, holidays, sundays and before hours (early in the morning).
I have begun recording the messages with a time stamp for plans to sue them for harassment. Beware of these no good *holes! If you have any problem at all you will not get honest customer service. Don't believe anything they tell you at any point.
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