Merchants beware of this company. I signed with them in and used them till 2007. I called to cancel their services and asked if there was any cancellation fees. I was told no because I had been with them such a long time. Well obviously someone in their accounting/collections department had a loop hole in which to soak me for an addtional $250. They tried to ACH my business account by using CMS, I caught it in time and put a stop payment on it. Then I receive a letter that informs me there is a early termination fee. I called and was told that I needed to send a letter in stating I no longer needed their services. I did so, a few months later they tried again to ACH my account by splitting the original fee in two ACH payments of $137.50 a $25 nsf fee for the first attempt and using the name BANKCARD. I again got my bank to reverse the charges. Now 5 months later they again debited my account by splitting the fees 4 different ways. This time my bank will not reverse the charges because they say it is on some contract that I owe them the money.
After 4 years of service from them and because I told them I was going to use another processer they found a clause in the original contract that says the term was for 3 years with an automatic 24 month extension and unless I notified them 90 days prior to the end they were entitled to a DECONVERSION FEE! At the rate that business's fail on a daily basis, it is a shame that after 4 plus years of loyalty to this company they feel it necesary to stick me. I'm stilll working on a way to retreive my money, but for all the other unsuspecting merchants out there WATCH OUT FOR THIS COMPANY!!
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