Usacomplaints.com » Shops, Products, Services » Complaint / Review: YMCA-Holsclaw - Parents Beware!. #354038

Complaint / Review
YMCA-Holsclaw
Parents Beware!

I took my baby to the YMCA holsclaw center. When I first signed him up I had to fill out a huge packet and they asked me to sign thigs. While my baby was there he was sick all the time. Catching "viruses" finally one virus was figured out it was Hand, foot and mouth desease. I called the daycare on a monday to tell them my 6 month old baby had been running a fever and wouldnt be in daycare that day. I had never heard of hand, foot and mouth desease. I told them I thought he had another ear infection. Never did they bother to tell me that desease was going around at the daycare so on friday when I took him back when I thought he was fine they told me he coundnt enter the day care because he had sores in his mouth and that desease was going around. I immediately took him back to his doctors and they confirmed he indeed had that deasease. Whent hey said that he couldnt enter the daycare because of a desease he cought there they also gave me a bill 4 times the amount of what I originally pay because he has not been there so they were charging me for holding his spot! I spoke to the director of the daycare and she very rudly said that there was nothing she could do about it even though I had all the hospital and doctors paperwork saying that he was out because of something he cought there. The still wanted me to pay so he could go back and keep getting deseases there.

When I took him back the friday he wasnt allowed in I took a doctors note saying he was clear to return to day care. I say parents beware. I have looked into all the infections that my son has gotten while being at that daycare and they all lead to unsanitary conditions at a daycare. They do have webcams that you can watch your child throught but you cant hear whats going on. They turn off the lights through out the day and let your babies cry for a LONG time. Any body know where I can report centers like these. And shouldnt it be against the law for them to charge you triple the amount of money when your baby is out sick?


Offender: YMCA-Holsclaw

Country: USA   State: Arizona   City: Tucson
Address: 222 N. Church Ave

Category: Shops, Products, Services

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