This so called company is horrible. Unfortunately I am trying to deal with this pathetic company so I can pay off a small loan. Yet they never respond, neither through mail or phone to verify the amount owed. I call the toll free number and their is only a recorded message saying they will call you back promptly, LIE. I haven't spoken to anyone there in 5 months. So I have asked to please mail a statement for 2 years! And never have they once sent me a statement in the mail so I know how much longer I have to put up this S*t. They have lied to me on the phone, when they answered it 5 months ago, and through their "service."
The representatives that dealt with my account have constantly changed, which I wasn't aware of so I could contact the person with their precious extension number. My guess because they either have people who don't want to work and/or no one wants to work for corrupted people.
So I am going to give The Better Business Bureau a call. With all these complaints hopefully we can get rid of these type of "businesses".
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