Usacomplaints.com » Shops, Products, Services » Complaint / Review: ESBI Through My AT&T Bill - Unordered $25.90 ESBI Charge Doubled My Phone Bill in September. #351757

Complaint / Review
ESBI Through My AT&T Bill
Unordered $25.90 ESBI Charge Doubled My Phone Bill in September

I received my bank statement for September, and noticed that my AT&T bill was more than double what it usually is. I called AT&T to question the amount they had deducted from my checking account.

They said that the $25.90 charge for September came from a company called ESBI. I asked the person why this company was charging to my AT&T bill? She said that AT&T had to let small companies bill to AT&T for phone services. I told her I did not order any service from ESBI.

She gave me ESBI's number to call and have them cancel and credit the $25.90 to my AT&T bill. The number is 1-888-301-3724. I called them and told them to cancel and credit my AT&T phone bill for $25.90. She said that it may take one or two billing cycles to credit my account.

What a rip off!!! They get to use my money for one or two months when I did not order any service from them. I hope there is a lawyer or government official out there that will sue or shut them down.

Mad and ripped off in Missouri

Richard
Lee's Summit, Missouri
U.S.A.



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