Accepted offer of 7-day FREE trial. Received membership materials 7 days AFTER funds were deducted from account.
Contacted them 6/10/02 to cancel and get refund. Was required to return membership package. Contacted them again 7/19/02 to inquire about refund. Was required to submit "PROOF OF DEBIT".
Contacted them again 9/4/02 to find out where refund was. Was told that it has been processed (but only the annual fee) and would receive by 9/8/02.
Contacted them again 10/8/02. Was told that refund "GOT LOST IN SYSTEM" and would be made on 10/22/02.
I am still waiting for my refund! Customer service number is always "BUSY". This company STOLE $180.00 from me by FRAUD!
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