Usacomplaints.com » Shops, Products, Services » Complaint / Review: Pinnacle Manufacturing Inc. & Tim Matherly - Sold us a used press brake as new and machine has never worked properly from day one. #332861

Complaint / Review
Pinnacle Manufacturing Inc. & Tim Matherly
Sold us a used press brake as new and machine has never worked properly from day one

After sending a large deposit and waiting over 6 months our supposedly new cnc press brake came in as a used completely unfinished machine. A month or so later, Tim shows up and has to basically build the machine at our location. We're talking wiring, and everything. As if that wasn't enough, he had to come back a month later to finish the install with a guy from Canada that knew how to install the CNC portion.

The hydralic tank was rusty, all the motors had serial number ground off and the parts we could identify and lookup were 7 plus years old. The brake is not accurate at all, you can't bend material of any thickness over two feet wide with any accuracy or consistancy. He has been back here trying to get it to work a couple of times with no luck, now he won't even return my calls or emails. One of the cylinders was leaking from day one and the brake sometimes has a mind of it's own and decides to go up or down without pressing any controls.

I would definalty RUN from this company, there is no support. They get you hooked on the initial price and believe me you get what you pay for.

This machine has been nothing but a waste of time and money.


Offender: Pinnacle Manufacturing Inc. & Tim Matherly

Country: USA   State: North Carolina   City: Reidsville
Address: 223 Watlington Drive
Phone: 3364785013

Category: Shops, Products, Services

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