I ordered an aviary from Gail Martin. She assured me her shippers would bring it into my garage for extra cash. I made my purchase baased on that statement. It cost me $1997.40. The shippers contacted me and said the crate weighed in at over 420 lbs and it was CURBSIDE drop off only. I had to get it up my driveway myself. I at that time stopped the delivery (still in NC), called and left emails for the vendor, sent emails, and finally did a charge back on my credit card. This was back in JANUARY!!!
Gail MArtin has blocked my telephone number and email addresses. I can get no help from the cc company. I even had the State Attorney General's Office involved. All finally told me that I have to handle this myself.
I have no where else to turn. Small claims court is mot an option as I would have to file in NC and I live in MD.
I have offered to pay a second shipping fee if she will send it back with shippers who would place it in the garage. She does not respond.
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