I was astonished to receive invoices from the Sprint Company for an account number 431222816. I called their 800-788 5298. Sprint representative stated that Sprint switched me to (Nickel and Night Plan) without my consent. I asked how they could do that while they are not either my carrier nor my long distance carrier. They apologized and promised to address the problem.
Please note that I have Verizon FIOS system, obviously, there is no need for Sprint.
I believe this is a kind of attempted theft and it should be penalized. Now, who will prosecute for such a small amount of money. Lawyer will charges are too high.
To address the problem. I had to spend hours on the phone during my working hours trying to explain the problem that should not have happened to start with.
The worst happened when a Sprint Representative had the nerves to call me inquiring about their service. He stated that he was not a Sprint Employee.
How much abuse should the Consumer swallow?
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