Usacomplaints.com » Shops, Products, Services » Complaint / Review: Best Buy - Very open to identity theft and they refuse to resolve the issue. #327498

Complaint / Review
Best Buy
Very open to identity theft and they refuse to resolve the issue

This is becoming almost obvious that the case is an INTERNAL CRIMINAL JOB AT BEST BUY.

A few days before Christmas in December identity thieves were allowed to walk into a Best Buy store more than 1,000 miles from where I live and buy $5,000 worth of merchandise using my account. The thieves (possibly Best Buy employees because of how easily it was done) did not have my Best Buy credit card because I know I never lost it. 6 MONTHS LATER Best Buy is still refusing to resolve this situation. Since I have a credit reporting service I was aware of my identity theft situation with other credit issusing agencies and notified Best Buy of this.in fact, during the past 6 months 10 other corporations have recognized the obvious accounts at their stores were fraudulent and resolved them. Best Buy has not, but they have had me do various things trying to proove it was not me. I prooved the signatures were a blatant forgery and I have witnesses that I never left my home town in Michigan on the days of the crimes and that I was not in Mobile, Alabama where the crimes occurred.
Best Buy has refused to work with my POA investigative company (Kroll) to investigate the crime.
Best Buy is a member of the Better Business Bureau, but even submitting a complaint through that proper channel never gets acknowledged.
Fortunately, I have an identity theft protection plan with full legal representation, but let it be known CRIMINAL ACTS AT BEST BUY ARE NOT CONSIDERED IMPORTANT TO BEST BUY!

Regards


Offender: Best Buy

Country: USA   State: Minnesota   City: Minneapolis
Address: 7601 Penn Ave S
Phone: 6122911000

Category: Shops, Products, Services

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