Consumer Telcom, Inc., is a long distance phone company that likes to create problems for those who have cancelled their services by sending bogus statements. On 11/30/07 I canceled all service and paid my last statement and informed them they are no longer my long distance carrier through Qwest. Today in the mail I received a statement for charges of $9.42 which was dated 12/4/07 - They had my notice of discontinuance dated December 19 when I enclosed a check for $9.43. These people never give up and now they have turned this over to their Collections Department. This is a bogus charge and a ripoff. Lydia in the Billing Department is one of the rudest persons I have ever had to deal with. She doesn't seem to understand they were NOT my long distance carrier and have been told over and over to disconnect this as I did not authorize it. Please get these people off our backs.
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