Complaint / Review
Integretel
Ripoff Unauthorized phone bill charges for voice mail consumer fraud

Since July 10, I have received charges on my local phone bill from Integretel. I had no idea what this was and contacted my phone company. I have also contacted integretel via e-mail. I had a gentleman call stating his name as "Brad" and that he was an attorney.

I called Integretel back and aasked to speak to "Brad their attorney. I was really angered when the lady I talked to said told me that "Brad was only a representative, NOT an attorney. Why would this man call me and state that? Was he trying to scare me.

Well he really angered me even more. The lady told me that she could credit my account for 3 months, I told her I wanted ALL the money they charged me without authorization. She then asked me if I would like to speak to a supervisor, of course I said yes. She then put me on hold for all of 5 seconds and came back and said they were all in a meeting. Right!!!

I then asked for a phone number so I talk to her supeervisor. No luck there either. She gave me a mailing address. Now of course I have write another letter and send it Boston Mass. And wait for a response. I feel that this company is blatantly ripping off the unsuspecting consumer, like me and who knows how many more. This company definitely needs to be investigated and compensate all those consumers they have been "stealing" from.

Shawnee
Bayview, Idaho