Customer ordered a $300 item from our company. She mailed a check. We waited 10 days before shipping the merchandise to allow the check to clear. Unfortunately we were not aware that our bank automatically resubmits checks a second time. The check eventually came back as "Insufficient Funds". Thinking everything was good, we shipped the product. The check bounced again and customer now has the product. Upon calling them, the number was disconnected. We can't make contact at all.
Upon searching for customer's address on the internet, it led me to this site. Apparently they ripped off another company too (not sure if these will be linked together in here), under a different last name (Andrea Wetherholt).
Retailers: Make sure that your bank does not put a bounced check back through a second time without your permission.
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