On my June Embarq phone bill there is a third party billing charge of 19.99 for webhosting from ESBI.
I sent 2 messages to Embarq stating I want to know what these charges are for and who authorized them, which noone authorized these charges for I am the only account holder on my Embarq account and it wasnt approved by me. I do not have a reply back yet from Embarq. I also sent an email to this ESBI via their website run around contact info. I am waiting for a reply from them. We'll see if they reply. But I stated to Embarq they better take these charges off my bill and they better never appear on my bill again because they were not authorized by me. They (Embarq) or any other company, should not be able to just put charges on their own customers bill without getting the approval from their own customer first. Unless the companies charging for this ESBI get a kickback and that's why they just put the charges on to their own customers. All the way around it is wrong on both parties.
0 comments