I was not aware of this website, but in december, i ordered two tiffany bracelets from this company. They, in error, sent me one wrong bracelet. It was their error as i had the e mail confirmation. I had to return the bracelet fedex with insurance and they refused to reimburse me the cost. I e mailed several times and they refused to give me a phone number to call or a person's name i could speak with. It cost me to pay for the error they made and just like the complaint i read today, i could not get anything but an e mail response from them.
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