I received a non-binding estimate for moving from NJ to WV.
After the first truck was loaded, I was informed that I had exceeded the estimated cubic feet. The movers tried to tell me that the truck was 1734 cubic feet when in fact Budget confirmed and I measured that the truck was only 1380. A deception that would have cost me an additional $2000.
At midnight, after all of my household goods had been loaded, I was then advised the cost was $8883! And not $4900 (they charged $1300 for ten boxes). They then changed the non-binding estimate to a binding estimate, which is to be given "before" the movers load your belongs.
Obvious I was hysterical by the doubled cost but felt trapped. I had to be in WV the next day for a meeting (which I had to drive all night). I couldn't stay any have them unload since the new tenant and landlord had already come to the home waiting for me to vacate. Because this binding agreement was not given up front, the movers ostensibly had me in a choke hold. Thus, I felt there was no alternative but to agree to the outrageous fees and get on with the move. Unfortuantely, that is when the real extortion began.
The following day (Saturday) I was contacted by the AIO office demanding an additional $250 because their movers had been delayed. The movers did not arrive at my home in WV until 9:00pm (11 hours late!) and then refused to open the trucks, refused to accept a cashiers check and then took off when I called the WV State Police because either my possession were not on the truck or because they were using illegal immigrants or both. At this juncture, the company had all of my belongs (valued at almost $100K) and $5000 of my money which they got from my credit card.
On Monday I contacted the moving company and was informed my goods had been placed in storage (which they refused to tell me the location) advising I had two choices: (1) pay another $4000 and pick up my belongs and move them myself or (2) pay $9500 to have my good delivered. If I did not, they would continue to charge me storage fees.
It has been almost two weeks and AIO will not tell me the location of my personal property, nor would they tell the WV State Police who contacted them after my initial report.
Obvioulsy, I cannot perform my job since they have all of the computer/office equipment. My children cannot perform their home school work since all of their books are being held by these thugs! Because of AIO, I have incurred hundreds of dollars in additional cost for clothing for me and my children while we wait for the FMCSA to help us.
The precise detail of what has incurred to me and my family is a well oiled scam, right down to the movers asking for a tip! All in One Moving of Fairlawn NJ and their thugs include Anthem's Claim Management have violated my family. They have changed their name to evade detection having previously operated under All-Star Moving, which is now operating under Supreme Movers. Moreover public records show they have 57 different business association!
Although there are laws that AIO have violated, my only course of action at this juncture is to file suit. Until that time, me and my children are forced to live in our new home without any of our belongs.
In short, my children and I have been robbed, extorted, and emotionally abused by these disgusting human beings and should they see this posting, I welcome the opportunity to face them in a court of law so that someday they can experience the same hell I have encounter!
HORNER, West Virginia