I bought a concise fridge on Sears.com for pick up in the Sears shop in Calcutti, Ohio. I named Sears. Comis 1-800 number and terminated my purchase within twenty four hours and today I Have been billed a RESTOCKING FEE. Just before purchasing it, the web site stated I'd possess the fridge within 5 times. After I got the verification mail it stated 15 times. Used to donot wish to wait forever and so I terminated the purchase. The storeowner offered me the runaround stating he did not cost me a restocking charge, however it sure turned up on my bank card. Nevertheless, he explained it's their plan to cost one. After I called Sears.com everybody I talked to had another tale and put me on-hold for 10 units at the same time as the reps talked for their boss. None it apeared understands Sears' reimbursement plan. I'd to inform them what their site stated about restocking costs on terminated product. THERE'S NO RESTOCKING FEE! Lastly after 3 months of calls, they got rude and explained to keep in touch with the shop and around and about it went. Based on their site, Sears.com doesn't cost a restocking charge. And also the shop in Calcutti, Kansas costs a restocking charge! Therefore today I am battling to obtain my cash back. Which would be to alert anybody considering using the services of Sears. Should younot want to buy, do not purchase it from Sears. I came across a BETTER AND MORE AFFORDABLE small freezer at Lowes. The salesman was excellent. I am thinking about purchasing a full-sized fridge. I'm going to be likely to Lowes in the place of Sears., though I'd my attention on the Kenmore. I'll no further purchase a Sears item. They simply dropped a 30-year client. Their reps and store-owners are RUDE, UNKNOWLEDGEABLE and also have NO ISSUES due to their clients. However that is big-business.
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