I had my house serviced 2x by Terminex. The first time I told he tecgnician that I didnt want to sign any contracts and he assured me that I wasnt signing one. (First deceit) The 2nd time I decided I that I didnt like the service and didnt want any more of it.
I didnt like the technicians attitude, the fact that when he was spraying the yard, he stained my patio, and told me that pest control people do not spray attics. I didnt call a third time to get service but I received a statement that I owed them $80. And was told that someone had come when I wasnt home and sprayed my yard.
I called the office repeadly to tell them I didnt ask for that and I didnt owe them anything. I didnt get good customer service, and they wouldnt accept the facts. Their website at www.Terminex.com states customer satisfaction or money back. Im not asking for any money back, I just dont want to give them $80. For something they claim they did and I didnt ask for. So now, I have to go to court January 8 because I wont pay them the $80.
They must really need the money to be taking me to court over this small amount that they want from me. Who knows, if I was decieved by the first technician, how do I know that they sprayed the yard when I wasnt home. I am going and Im going to tell the truth. Watch out for this company! I wonder how many unwanted customers they have because they have bullied them like they have done me.
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