I bought many products online for my boyis anticipated young girl. The very first & most essential product (Ease Ellis 4 in 1 cot) came broken in a broke in-box recently. The shipping employees decreased delivered it towards the front patio while my boy was absent. Somebody was waiting in the home for that shipping but no body bumped or called the bell. The bedding came today and my boy was there to get it but again no body bumped or called the bell, he discovered it when he went outside. Today I named the 800-number and talked to some woman who'd a might care less perspective. I requested to talk to her boss (Mai) who also provided INADEQUATE CUSTOMER SUPPORT. She mentioned the broken cot could be acquired in 7-14 business days and afterwards I'd be acknowledged. The only path I will get another cot would be to repurchase this product and delay 7-14 business days for shipping. They cannot simply provide a brand new crib once they get the broken cot? I required to stop the remainder of the purchase which Mai stated could be good and also to simply decline it but I'd be billed the shipping charge. How will you decline it should you choosenot understand the item hasbeen shipped? Buying really should not be that much of the trouble! Essentially I'd be allowing them to utilize my cash until this problem gets solved. Please be aware I've invested almost $4,000. Previously fourteen days between Toysrus and Babiesrus. Provided the current economy I suppose company should truly be thriving for the corporation to alienate a person. All the product I bought is unopened, I've my bills, and absolutely plan to return everything! Goal and WalMart possess the same product and ideally they benefit their clients.
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