In the middle of December I decided to purchase a long overdue headstone for my husbands deceased brother who died as an infant in 1959.
Half off Stones appeared to be a legitamite business in the beginning. After finalizing all the design details and final payment was made I received an email stating I would be notified when the headstone was to be shipped.
Two months later my husband and I purchased a new home (same town) so I contacted the company via email to give them our new email and physical address. Received an email confirmation of receipt of email address change and it continued to say that within 1 to 2 days the new web site would be up and running and we could check the status of our order.
I checked the website it was still under construction. I called the telephone number trying to check the status and it always transfered me to a voice mail box that was always full. After several weeks of this I was getting very frustrated. I made one final attempt to call the company before I was going to call the BBB. That last call made me feel like I had been ripped off. The telephone number is no longer in service.
I searched online for a new number using the address I mailed my payment to. It brought up a company called Jones Memorials (same owner) I called that number and got the "Your call is being transferred to the automatic voicemail, voice mail is full". I knew I had been ripped off.
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