Rent-a-Center Is trying to call me a thief, I rented a Flatscreen LCD TV from them and have paid over $1,100.00 on it, Also a sofa set and paid 200.00 on it. I was laid off from my job and am waiting for unemployment.
As soon as a payment was late, they began calling me at all times throughout the day and night, Even at one point making me come into the store at almost 10:00 pm to make a payment.
They began coming to my home and banging on the doors, leaving flyers and what not. After talking with certain employees and trying to work something out, I returned the sofa set, knowing i didnt need the extra expense.
Then I clearly explained the situation to the manager about it taking a few weeks to get my unemployment money and to catch up. Now they constantly harass me and tell me to let them "hold" the TV. I refused because i have too much money invested to let them try any funny business.
Now this guy Walter is coming over at late hours and is telling me i refuse to pay?! Im speaking clearly when i say there is a difference between late payment and refusing to pay, He then calls me a thief and threatens me with being arrested for STEALING the TV.
Rent_a_Center is doing the worst job of customer service ever. Upon my initial signup, the manager told me that if I was unable to pay for whatever reason that i would be taken to court. Now some 7 months later when im late 2 weeks on a payment they are threatining me with arrest and jail!
It has almost twice become confrontational with this jerk, I explain the situation at my doorstep, and he's standing there with a few goons like they are the mafia and about to start a fight. I will not tolerate this kind of action and will call the police in return if it continues. Rent a center needs to re-write its policy to avoid lawsuits because of foolish employees trying to go beyond their jobs and acting like savages when ur a week late with a payment
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