I just recieved my phone bill from AT&T and found a $14.95 charge for voicemail from Orbit telecom. I have never heard of this company before, and do not have or want voicemail.
When I called the company to inquire as to why I am being billed they gave me my daughters name and asked her relation to me. Then they told me that on 08/30/07 she requested this service on line, and said she was authorized to do so! My daughter is an intelligent, honest 26 year old and does not even live at this number, she had no reason to want voice mail at it. Her cell phone comes with voice mail and she has no land line. When I called her she had also never heard of the company, and wants to know what she filled out. Are these people hackers, or is there order form miniscule print in some on line survey?
I demanded cancellation of the service, which was done immediatley, then was informed it could take several billing cycles to quit being billed and get my refund processed! I informed the company representative that it had better not take that long as I was not letting them keep my money interest free indefinatley.
0 comments