I was with Centennial for almost two years. I had added my son to my line for emergencies and then my friend wanted a cell phone but had to have a high deposit so I opened another account through Centennial under my name but for her. I had her sign a separate contract outside of Centennial just to cover my butt, in case she didn't follow through.
Well after two months she didn't follow through. I went to the local stor here in town and explained my situation. They said they remembered me and knew it was for my friend and they reassured me that if I done an early termination for her number my phone and my son's phone wouldn't be touched.
I did what I was told by the Centennial manager in the store. Three months later I wentt o use my phone and it had me call a number before I could use my phone. I did and the lady was very rude and said if i didn't have the bill paid in less than a week my phones would be shut off and they would take me to court and I would be responsible for all the lawyer fees and court costs. I tried to explain the friend thing and that I what I was told by the manager of the store and she didn't care to hear it. She said the manager had misinformed me and that she was now telling me how it was going to be. She wouldn't let me get a word in edge wise.
A week later they turned off my phones. On top of all that they went through my call history and called my friends and family and hounded them on my new address and new phone number. That is wrong! They are all about getting their money and don't care to hear the reason behind anything you have to say. They won't listen. They don't care!
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