I've wasted $5000 on two faulty hair systems with Farrell. (They reccomend that one buys two systems at a time). Not only are their systems faulty and fall apart quickly but they quote return time for repairs for 4-6 weeks and then take 31/2 months to "fix" thier system while the other one falls apart. (Which the customer has to pay for) When I complained I was literally called a "bitch" and told to "f* off" by Richard Farrell.
Allthough The Farrells drive around in a Hummer - Only two people in thier salon actually speak English so when one asks for a particular hair style you recieve a hair cut equal to that of an intern at Fantastic Sams. I guess that's the American way - Cheap immigrant labor while the boss profanes the clients and whipes himself with our money:)
Don't fall for any positive internet hype on this company like I did. They are so guilty of false advertizement, fake voting on hair sites, and made up accolades. I'm much happier now that I've found a different hair saloon for my needs.
CarlaLos Angeles, California
U.S.A.
0 comments