After only receiving offers to buy more advertising and not receiving notice of signup with major companies such as E-Bay, Amazon et al or any other correspondence from this company for six weeks, I called to cancel and get a refund. After explaining my concerns to several people, I was convinced to give it another try with a personal counsellor and assurances that they would provide 1000 leads and make sure that my concerns would be taken care of. They said a 4% lead conversion was normal. After another six weeks, nothing had changed so I again requested cancellation and refund. I was informed that over 2100 leads had been logged but not a single sale was recorded. After another runaround, I was told they would refund my purchase price, minus shipping charges. Their shipping charges were over $30.00 but I was able to return it for $5.00! Although they have acknowledged receiving the package and promising to process refund, it has been over 30 days and no refund has been received.
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