Ordered product, hoping for work to do at home while watching my child, but the instant access to product never came up, in fact, it booted me off the internet. When I got back on, it said I could go to support and send a ticket. I did what the instructions told me about "what to do if I don't get download". No one has replied to my ticket. Received a receipt and a nice thank you for my order with an order number, still no product through the mail or internet link.
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