I accepted a two week trial with Ancestry.com, Myfamilytree.com. They offered full access for 14 days. This site freezes up frequently and was ackward to use. I frequently asked for online help and never received response. At 10 days into the membership they lost my family tree. I complained, and again no response. I decided to cancel the subscription. Each page I was directed to on the site only led me to another page. It continually loops through half dozen pages and back, deliberately confusing, deliberately fraudulent.
My thinking is the average user doesn't try to cancel until the end of the FREE TRIAL only to exceed the deadling and have their account legally billed. These crooks didn't cheat me. I e-mailed my cancellation directly to Myfamilytree.com, cc to my attorney who time stamped and notarized for an official document. I have an old school bank who disallowed the claim despite three hits and permanently blocked them. So, this post is not for revenge but, to spare others from these crooks!
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