More of the same story.
I ordered several cases of Honeybells on 12/31/06.
As of March 15 the product has not been delivered. Credit card was charged when the order was placed. Have made many attempts to call - both their 888 number and their toll number. You always get a busy on their phone numbers. On the rare occasions that I did get through, I had to make a toll call to do so. Each time, I was promised that the order would ship the following Monday. I'm still waiting.
As it happens I am in the process of writing a report that will be published in the Atlanta Journal Constitution about mail order food companies, their delivery and customer service. I can guarantee you that Indian River Fruit has THE WORST rating - credit card fraud, bad customer service, no delivery, etc.
Each time I do manage to get someone online, they 'promise' to get the order out the following Monday. Ain't happenin', brother.
This company is NOT a member of Central Florida Better Business Bureau, and has MANY complaints filed against them. Many of the complaints are 'no response'.
DO NOT DEAL with this company - they make their profit by charging people with product that is NEVER delivered, hoping YOU won't complain and have your credit card company charge back the charge.
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