I signed a contract with this joke of an alarm system company in 2/1999 when we purchased our home in Plano, TX.in 2002 I was transferred to TN.in May when we moved, I contacted the company since I fulfilled my 3 year contract. I was told that the contract automatically renewed for 1 year in 2/02. Well, I looked at my signed contract that I had kept and that was not in the contract. So, I put this contract on hold for 6 months; however, we did not find a home until 1/03. I was receiving a bill, but told them I want it back on hold until I move to a home. I got sick of them and when with another company when I moved in to our new home in 1/02. Then I was sent to a collection agency. Well, I disbutted the claim with the credit agency and since it could no provide it, the collection was removed, However, I then trashed my copy of the contract. That was in late 2003. Now. Forward to 1/07, I received a notice from the credit agency. That a collection for this claim is back on my report. So, I again disbutted it, but it came back as a true claim.
Well, I REFUSE to pay this since this company is not a customer friendly company and I completed my signed contract obligation and should be month-to-month and able to cancel anytime not setup on a one year new contract. From what I understand, that is against the law in TN to automatically renew contracts, but I have never verified that.
I have stellar credit and if they base my credit on this one item, then that bank or whatever does not deserve my business if you look at my 20 years of credit history.
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