The first saleman I worked with quit and so the second one didn't know what the first one had told me; I was to pay the $700.00 and that would include designing my cover and publishing the Child Abuse Public Awareness Book I had written. It was to be out in 3 months. Then they could not do the cover and so I did it. The first thing I had to do was to rewrite it as I could not put in quotes by Edgar Allan Poe, which I did.
The next thing they did was to give it the wrong title: post it my book on their web site with a title of the famous Poet, Dr. Maya Angelou: I don't Know Why The Caged Bird Sings. Finally the saleman called me, and said he didn't know how that happened. It took a while for that to be corrected.
Six months passed, I was sent the manuscript, which was all run together. It was obvious they didn't know how to set up a poetry book. I was given no corrections at all. My first round was &25.00 in advance with $2.00 per correction; which ran to another $50.00, which I paid. I was sent the manuscript again, and there were many more corrections to be made. I could see this as a never ending round of corrections and them adding up to hundreds and even over into thousands, as I also had to pay for their mistakes. I messaged their support people, and never got a response. I tried to communicate, but never got any response.
They do not communicate and so I told them I would file a small claim case on February 1, which I have not done as yet.
I do not know where I stand with them, but I do know I want nothing futher to do with them. I would not recommend authorhouse to anyone. My charitable project has cost me more than I can afford; They do not do the job, but they say their contract does not offer me a refund.
Jean
Seabrook, Texas
U.S.A.
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