We buy a Amana machine (design # DLW330RAW) - (sequential # 11495296AP). With this specific purchase of the machine we also bought a warranty which was a-3-year agreement. This past year 2006 washer began performing up we required support, it was the very first time somebody arrived to repair machine.
In those days they change devices. They did this twice. Today machine is smoking producing loud sound. We call again another fix person can out. At the moment service-man informed us the machine had grabbed up again since the support individual before him quit anything undone.
It was on July 19th at 12:48 pm. At the moment support person stated he'd to-order some components and he'd reunite on July 27th at 2:16pm to correct machine he finished this on July 27th. This is exactly what was changed (indication package, milks device showing, primary bearing construction and gear spin and push.
Machine work okay till this time around below that was Jan 18th. Contact at 11:05pm and talk to a person support representative title Camille (this all under our existing Maytag Dependability Plus Service Certification).
. I had been provided a state quantity 1780357 along with a day Jan 19th additionally a period framework the restoration individual might arrive at examine this issue out the full time body was 8:00am to 5:00pm.
About 2:30pm I named to check on also see if fix guy would come. At the moment I had been educated that I had been not routine for a scheduled appointment.
Since The phone was obtained after 5:00pm that the customer support representative must had note this after I named about the 18th of January, whenever you contact after 5:00pm you cannot be planned for support visit.
Nowadays after I called back I request to talk to a boss
I had been place in contact having a boss called Mike his point # is 55347.
He's telling me that nothing might be done-for me to contact Maytag. Named Maytag and that I was switchback to some A&E repetition where period they change me to Sears and Sears change me to back again to A&E that we eventually got a romantic date of January 25th between your hours of 8:00am to 5:00pm. I've established awaiting this fix individual all day long long.
That Is truly horrible that you simply spend your cash for these providers but still you receive no fulfillment. It is has if you should be being cheated.
I'm completely disappointed using the function that's been completed on my machine it's not function right since these support technology have support it.
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